Privacy Policy Last updated: 24/02/2024
We are strongly committed to protecting your personal data and respecting your privacy.
This Privacy Policy explains how we collect, process, store, and use the information you provide while using the Xautomation website (the “Website”).
We are guided by the following key principles:
• Transparency in the collection and processing of your personal data:
We believe you should always be fully informed about how your personal data is handled. This allows you to make confident decisions when using our Website or when connecting with third-party trading platforms. We use various clear and accessible methods to keep you updated about the processing of your data in a timely and accurate manner.
If we need to provide you with specific information, we will do so at the appropriate time and through suitable channels.
We are always ready to answer your questions and provide any necessary clarifications (within legal limits). Feel free to contact us at any time by email: [email protected]
• Processing your personal data only for the purposes described in this Policy:
We process your personal data to make the Website available to you, to connect you with third-party trading platforms (the “Services”), to improve your overall experience, to develop and enhance the Services, to protect our legitimate interests, to carry out necessary business and administrative activities, and to comply with applicable legal and regulatory obligations.
We also process your data to better understand your needs and preferences so we can provide a more personalized service.
• Investing significant resources to respect your rights as a data subject:
We allocate substantial effort and resources to ensure you can easily exercise your rights. You may contact us at any time to access, correct, delete, restrict, or transfer your personal data. We will respond to your requests in full compliance with applicable law.
• Protecting your personal data:
Although we cannot guarantee absolute security, we continuously implement and maintain a wide range of technical and organizational measures to safeguard your personal data against unauthorized access, loss, or misuse.
Our Comprehensive Privacy Policy
1. Scope of this Policy
This Policy describes the types of personal data we collect, how we collect, use, share, protect, and process it.
In this Policy, “Personal Data” means any information relating to an identified or identifiable natural person. An identifiable person is someone who can be identified, directly or indirectly, by reference to additional information available to us.
“Processing” of personal data refers to any operation or set of operations performed on personal data, including collection, recording, organization, structuring, storage, adaptation, retrieval, consultation, use, disclosure, dissemination, alignment, restriction, erasure, or destruction.
Our Services are intended for a general adult audience and are not directed at children under the age of 18. We do not knowingly collect personal data from individuals under 18. If we discover that we have inadvertently collected such information, we will take immediate steps to delete it.
2. When Do We Collect Personal Data About You?
We collect personal data whenever you access or use our Services, interact with our communication channels, or visit the Website. In some cases you provide this data directly to us, while in others we collect it automatically through your interaction with the Website or receive it from our trusted third-party partners.
3. No Obligation to Provide Personal Data and Its Consequences
You are not obligated to provide us with any personal data. However, in certain situations, failure to provide the requested information may prevent us from delivering the Services to you, restrict your access to the Website, or cause certain features to malfunction.
4. What Types of Personal Data Do We Collect?
Personal Data collected automatically upon each visit to the Website: This includes online activity logs and traffic data such as IP address, access time and date, pages visited, language settings, browser type, device information, and crash reports. Some of this data may not directly identify you and therefore may not qualify as personal data.
Personal Data you provide voluntarily: Any information you choose to share with us when interacting with third-party trading platforms through our Website.
Personal Data provided specifically for submission to third-party platforms: This typically includes your full name, phone number, and email address.
5. Purposes and Legal Basis for Processing Personal Data
Xautomation processes your personal data for the purposes listed below, each supported by an appropriate legal basis.
We will only process your personal data when we have a valid legal ground to do so. The legal bases we rely on include:
- Your explicit consent — for example, when you voluntarily provide your information so we can forward it to a third-party trading platform.
- Legitimate interests pursued by Xautomation or a third party (such as improving our Services or managing legal claims).
- Compliance with legal obligations to which Xautomation is subject.
If you would like more details about how we rely on legitimate interests, please feel free to contact us.
Here is a summary of the main purposes and their corresponding legal bases:
| Purpose | Legal Basis | |
| 1 |
Forwarding your information to third parties upon your request to enable digital trading activities. We collect and share your personal data with third parties only when you explicitly ask us to do so. |
Your consent for one or more specific purposes. |
| 2 |
Responding to your inquiries, requests, and concerns Processing your data to handle any questions or issues related to your use of our Services. |
Legitimate interests pursued by the Company or a third party. |
| 3 |
Complying with legal obligations and court or administrative orders We process your data to fulfill various legal and regulatory requirements. |
Compliance with a legal obligation to which the Company is subject. |
| 4 |
Improving and developing our Services This includes analyzing crash reports, performance data, and user feedback to enhance the quality of the Website and Services. |
Legitimate interests pursued by the Company or a third party. |
| 5 |
Preventing fraud and misuse of our Services |
Legitimate interests pursued by the Company or a third party. |
| 6 |
Performing internal business and administrative activities This covers back-office operations, business planning, strategic development, and other supporting functions necessary for delivering the Services. |
Legitimate interests pursued by the Company or a third party. |
| 7 |
Conducting statistical analysis and research We use analytical tools to make informed business decisions. |
Legitimate interests pursued by the Company or a third party. |
| 8 |
Protecting our rights, interests, and assets (including legal claims) We may process your data to defend our legal rights or those of third parties in accordance with applicable laws and our policies. |
Legitimate interests pursued by the Company or a third party. |
6. Transfer of Personal Data to Third Parties
Xautomation may share your personal data with trusted third-party service providers who assist us with data storage, hosting, analytics, user experience research, technical support, and other essential services.
If you explicitly request it, we will also forward certain personal data to third-party trading platforms. In such cases, those platforms will process your data according to their own privacy policies. We may share your information with multiple trading platforms when required.
We may also disclose your personal data to our affiliated companies and business partners who help us improve the quality of services and products we offer.
Additionally, we may share your data with governmental, regulatory, or law enforcement authorities when necessary to protect our rights, interests, and assets, or those of third parties, including in connection with legal claims.
We may further disclose your personal data to potential buyers, investors, or other parties in the context of a merger, acquisition, asset sale, reorganization, or similar corporate transaction involving Xautomation or our group companies.
7. Cookies and Third-Party Services
We may work with third-party providers (such as analytics or advertising services) that also use cookies and similar technologies on our Website. Their practices are governed by their own privacy policies.
A cookie is a small text file placed on your device when you visit the Website. Cookies help us collect information about your browsing behavior, remember your preferences, personalize your experience, and perform statistical analysis.
We use both session cookies (which are deleted when you close your browser) and persistent cookies (which remain on your device for a set period).
Types of cookies we may use:
| Type of Cookie | Purpose | Additional Information |
| Strictly Necessary Cookies |
Essential for you to navigate the Website and use its basic features. They enable core functionality such as page navigation and access to secure areas. |
These cookies may collect certain personal data (e.g., login status) and are automatically deleted when you close your browser. |
| Functionality Cookies | Allow us to recognize you on return visits and remember your preferences and settings. | These cookies remain on your device even after closing the browser until they expire. |
| Performance Cookies | Help us collect anonymous statistical data about how the Website is used, enabling us to analyze performance and improve user experience. |
These cookies collect anonymized data that cannot identify you personally. Some are deleted when you close the browser; others may persist longer. |
Blocking or Deleting Cookies
You can manage or block cookies through your browser settings. Here are instructions for popular browsers:
- Firefox
- Microsoft Edge
- Google Chrome
- Safari
Please note that blocking certain cookies may affect the functionality and performance of the Website.
ONLINE TRACKING NOTICE
AT THIS TIME, THIS WEBSITE DOES NOT RESPOND TO DO-NOT-TRACK SIGNALS.
8. Retention of Personal Data
We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Policy or as required by applicable laws and regulations.
When you request to share your data with third-party trading platforms, we will keep this information for up to 12 months, and with your consent, we may extend this period by an additional 12 months.
We regularly review the data we hold to ensure it is not kept longer than necessary and delete any information that is no longer required.
9. International Transfers of Personal Data
Your personal data may be transferred to countries outside your jurisdiction or to international organizations. In such cases, Xautomation implements appropriate safeguards to ensure your data remains protected and your rights are enforceable.
If you are located in the European Economic Area (EEA), these safeguards will be applied where the transfer is made to a country or organization that the European Commission has deemed to provide an adequate level of protection, or under appropriate contractual mechanisms such as Standard Contractual Clauses.
If you would like more information about the specific safeguards we use for international transfers, please contact us at [email protected]
10. Protection of Your Personal Data
We implement robust technical and organizational security measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.
While we make every reasonable effort to secure your data, we cannot guarantee absolute security. We are not liable for indirect, incidental, or consequential damages arising from the unauthorized disclosure or use of your personal data beyond our reasonable control.
In certain situations, we may be legally required to disclose your personal data to public authorities or other third parties, in which case our ability to control the level of protection may be limited.
Transmission of data over the internet is never completely secure, and we cannot guarantee the security of data sent to us electronically.
11. Links to Third-Party Websites
The Website may contain links to external websites or applications operated by third parties. We do not control these sites and are not responsible for their privacy practices or the way they collect and process your personal data. This Privacy Policy does not apply to any third-party websites.
We strongly recommend that you review the privacy policies of any external sites before visiting them or sharing your personal data.
12. Your Rights Regarding Your Personal Data
You have the right to request confirmation of whether we process your personal data, to access it, to correct inaccuracies, to request deletion when it is no longer needed, and to restrict or object to certain processing activities.
If you are a resident of the EEA, you have the following additional rights:
Right of Access
You may request confirmation that your personal data is being processed and obtain a copy of that data along with detailed information about the processing (purposes, categories of data, recipients, storage period, etc.).
Right to Rectification
You have the right to request correction of inaccurate personal data and completion of incomplete data.
Right to Erasure (“Right to be Forgotten”)
You may request deletion of your personal data in certain circumstances, for example when the data is no longer necessary, when you withdraw consent, or when the processing is unlawful.
Right to Restrict Processing
You can request that we restrict the processing of your personal data in specific situations (e.g., while accuracy is being verified or when processing is unlawful but you prefer restriction over deletion).
Right to Data Portability
You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit it to another controller, where technically feasible.
Right to Withdraw Consent
You may withdraw your consent at any time without affecting the lawfulness of processing carried out before the withdrawal.
Right to Object
You can object to the processing of your personal data based on legitimate interests or for direct marketing purposes at any time.
Right to Lodge a Complaint
You have the right to complain to a supervisory data protection authority in your country.
We will respond to your rights requests promptly, normally within one month. In complex cases this period may be extended by up to two additional months.
We may ask for additional information to verify your identity before processing your request.
13. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page. For significant updates, we will make reasonable efforts to notify you through appropriate communication channels and by placing a notice on the Website. Unless otherwise stated, changes become effective immediately upon publication of the revised Policy.